KUMOKI

Your data. Your choices.

Game progress, statistics and support messages are stored in different places. Here is how to manage each one.

Les textes juridiques existent en anglais et en italien ; le texte anglais s'affiche ici.

Mis à jour: 2026-11-01

Delete progress on this device

In the game, open Settings and choose Reset progress. To remove everything, in Android open Settings → Apps → Kumoki → Storage (or Storage & cache) → Clear storage / Clear data; menu names vary by device. This resets local progress, settings and the local gameplay log. Uninstalling can also remove local data, but a later installation may restore Android backup data.

Manage Android backups

Check your Google/Android backup settings separately if you do not want game data restored. Removing local storage does not necessarily remove a backup already held by your backup provider. Use your device or Google account’s backup controls and help information.

Request deletion from NEXTMOON

Email with the subject “Kumoki — data deletion”. Tell us what you want deleted and which email address or support conversation it relates to. Never send your Google password. We will explain what information we can act on and what must be managed through Google. Necessary legal, fraud-prevention or dispute records may be retained as permitted by law; we will explain any applicable exception.

Advertising

To change advertising choices, use the privacy-options form in the game’s Settings when it is available, and Android’s advertising-ID controls. Kumoki does not create a separate NEXTMOON login account.

Gameplay statistics

Statistics sent to GameAnalytics are linked only to a random installation identifier, not to your name or Google account. To stop them, turn off anonymous game data in Settings: events still waiting on the device are deleted. Clearing the app’s storage creates a new identifier, so later statistics are no longer linked to earlier ones. To ask for deletion of statistics already sent, email us; we will forward the request to GameAnalytics where we can identify the data.

Response times

For GDPR requests we normally respond within one month, with any permitted extension explained. For the full information about data and your rights, read our privacy policy.

NEXTMOON

Écris-nous

L'adresse est cachée aux robots. Ouvre ta messagerie ou copie-la.

Ouvrir la messagerie